Benefits of self-service restaurant kiosk software

Improved order accuracy

Eliminate order errors by allowing customers to place their own orders directly and empower them to reflect their personal choices through variants, modifiers, and favorite toppings.

Faster service

Speed up the guest ordering process with a personalized and user-friendly interface and reduce wait times with streamlined order processing methods with KOT and KDS.

Improved profit margins

Optimize your operational costs with production planning and accurate BOM (Bill of materials) and food costs, enabling you to maximize profitability on every dish you make.

Manage inventory and waste

Master inventory management to ensure ingredient availabilities and supply expirations, and increase precision and minimize discrepancies.

Get repeat customers

Build long-lasting customer relationships with promotions and loyalty programs, and deliver exceptional customer service with efficient order processing and fulfillment.

Make decisions easily

Gain real-time insights on your restaurant's performance, like bestsellers, about-to-expire ingredients, and much more, allowing you to make informed decisions.

Key features of Gofrugal's restaurant kiosk software

Multi-language support

Cater to a diverse customer base by offering multiple language options in the self-order POS system. Whether your guests prefer English or other regional languages, they can comfortably interact with the system and place their orders.

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self ordering kiosk software

Customizable menu

Easily create, modify, and update your menu, including images, descriptions, and pricing. Configure modifiers and variants to reflect your restaurant's unique offerings.

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self ordering kiosk software

Kitchen display system and KOT

Fetch and display guest orders with their special kitchen notes in the kitchen in real time with integrated KDS and KOT software, and streamline kitchen operations with real-time order updates and prioritization.

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self ordering kiosk software

Multiple payment integrations

Offer your customers the convenience of checking out and paying their bill online with their mobile device through online payment gateways like RazorPay, and ensure a seamless checkout process to enhance customer trust and ease of use.

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self ordering kiosk software

Integrated feedback collection

Gather valuable feedback through the self-ordering kiosk software. Customers can rate their dining experience and provide suggestions on ambiance, food, service, and staff, which can be analyzed to make data-driven improvements to all services.

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self ordering kiosk software

Customer relation management

Create detailed customer profiles to store contact information, track purchase history, identify favorite products, reward loyalty points, and connect via personalized WhatsApp and SMS messages.

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self ordering kiosk software

Seamless third-party integrations

Seamlessly connect your restaurant kiosk software with leading third-party applications and hardware. Enhance your business operations with smooth integrations for accounting, payment processing, ecommerce, and more.

All of Gofrugal's integrations
self ordering app for restaurant
OnCloud
OnPremise
Restaurant on Tablet Screen

Grow your business faster by going on the cloud

Restaurant on Tablet Screen

Make a smart investment for your restaurant chain and gain 100% visibility when you invest in a Cloud ERP that has a lower operating cost, works offline, and on any device! Enjoy accuracy with Gofrugal's secured solution scalable capabilities!

Restaurant on desktop Screen

A one-stop solution that makes your business run smoothly

Restaurant on desktop Screen

Manage your business without reliance on the internet by implementing on-premise ERP. The Gofrugal ERP software helps you streamline and analyze daily operations in order to make more informed decisions

Chain restaurant management
Solutions for every restaurant business model

Manage your restaurant chain easily

If you own multiple restaurant locations, our restaurant chain management software makes your operations easier. Manage inventory across outlets and maintain consistency in recipes.

With Gofrugal's restaurant chain management software, you can have:

Centralized inventory and production

Central kitchen management

Consistent brand experience

Seamless inter-location stock transfers

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Grow your brand through franchising

Looking to expand your restaurant brand through franchising? With our franchise software, you can easily share recipes and maintain consistent branding and customer experience across outlets while allowing franchise owners to manage their own operations.

With Gofrugal's restaurant franchise software, you can have:

Standardized business operations

Centralized control for franchisors

Consistent quality across locations

Freedom to operate for franchisors

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BusinessBoosters

GoBill

GoBill is the finest restaurant billing app with a user-friendly interface that makes it accessible for everyone. With minimal staff and training, GoBill can efficiently manage all restaurant billing operations. The app also works offline for a seamless checkout experience.

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WhatsNow

With WhatsNow, you can improve customer service and propel your business forward. Access real-time sales, purchases, and inventory data on one screen, make smart decisions to improve your menu offerings, and manage your bakery from anywhere.

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OrderEasy

Offer customers a smooth online ordering experience and become a local favorite. Display your menu with real-time item availability, offer flexible payment options, and deliver delicious dishes straight to their doorstep.

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GoContactless

Let your customers scan the table QR menu, explore the menu, customize their order, and enjoy a hassle-free, contactless dining experience.

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How do aspiring businesses use Gofrugal's restaurant management software to grow their brands?

Gofrugal is the future-proof POS we needed to meet customer needs with promotional offers and continuous billing. ServQuick powers 30% of our growth, playing a vital role in building our extensive customer base.

Ms. Priscilla Darshani

Jody's Restaurant, Fiji

Switching from fast food to a restaurant, ServeEasy offered fast billing, smart reports, GST summaries, inventory management, supplier tracking, and streamlined payment processing. The centralized dashboard for food aggregators kept us a top seller.

Mr. Jey Charan

Tasty Kitchen, Chennai

Gofrugal's inventory system reduced wastage costs by configuring the right quantity of ingredients required to prepare a particular food item. We are also able to manage orders across our various outlets in a simpler and easier way.

Mr. Arivu and Mr. Deepak

Abi Sweets and Pastries, Chennai

Overview of restaurant self-ordering systems

What is a restaurant self-ordering kiosk?

A restaurant self-ordering kiosk is a digital touchscreen system placed within the restaurant, allowing customers to browse the menu, place orders, and make payments independently. This self-ordering system eliminates the need for traditional table-order-taking methods, offering a modern, efficient dining experience.

Why are self-ordering kiosks important for restaurants?

Self-ordering kiosks are crucial for restaurants as they enhance operational efficiency, reduce wait times, minimize order errors, and provide a more engaging and interactive customer experience. By directly allowing guests to choose and place their order and automating the ordering process, restaurants can focus more on food preparation and customer service.

Benefits of the restaurant self-ordering kiosk system

The restaurant self-ordering system offers numerous benefits, including improved order accuracy, faster service, efficient inventory and waste management, reduced operational costs, enhanced customer satisfaction, increased revenue through upselling and cross-selling, streamlined operations, and valuable data insights into customer preferences and behaviors.

Why is Gofrugal the best self-ordering kiosk software for restaurants?

Gofrugal's self-ordering kiosk software stands out due to its user-friendly order-fetching process, multi-language support, customizable menu options, real-time order tracking, multiple payment integrations, robust feedback collection system, and strong kitchen operations management system. These features make it the ideal choice for restaurants looking to modernize their operations and enhance the customer experience.

How do customers place an order using the kiosk?

Customers simply scan a QR code placed in the restaurant that directs them to a web link. Once there, they can then select their preferred language, enter their name and contact number, choose menu categories, select items, add modifiers, and complete their order using the restaurant kiosk software.

Can customers customize their orders?

Yes, customers can easily customize their orders through the self-ordering kiosk software. They can select different variants, add toppings, adjust quantities, and include specific kitchen notes to ensure their meal is prepared exactly to their liking.

What payment options are available?

The restaurant kiosk system supports multiple payment options including online payment gateways like RazorPay. This flexibility ensures a convenient and secure transaction process for all customers.

How does the system improve order accuracy?

By allowing customers to input their orders directly, the self-ordering app for restaurants eliminates the possibility of miscommunication between staff and customers, thereby improving order accuracy and reducing mistakes.

Is the system easy to use for non-tech-savvy customers?

Absolutely. The self-order POS system's intuitive user interface ensures that all customers—even technologically inexperienced customers—can navigate the ordering process easily. Clear visuals on menus and straightforward navigation make it accessible for everyone.

How does feedback collection work?

After completing their order, customers can provide feedback on various aspects such as ambiance, food quality, service, and staff. The self-ordering kiosk software collects this feedback, which can then be analyzed to make data-driven improvements to enhance the overall dining experience.

How do I get started with Gofrugal's restaurant kiosk software?

To get started with Gofrugal, simply reach out to our team through our website or click the link below. Our restaurant business experts will guide you through the process and provide a personalized demonstration.

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