Product Life Cycle Plan
Every product has an end-of-life process
GOFRUGAL announces the product life cycle plan for the varied products from time to time. GOFRUGAL strives to ensure a smooth transition for existing customers from the current software version to the latest version. The product life cycle plan for GOFRUGAL products is described below.
| Date of Announcement | Product entered into End-of-Life process |
| March 31st, 2008 | Selected versions of NetTrade |
| December 30th, 2007 | Selected versions of RayMedi Trac |
| December 24th, 2007 | Selected versions of RPOS |
| December 10th, 2007 | Selected versions of RayMedi RE |
| October 1st, 2014 | Selected versions of DE |
| August 31st, 2017 | VSS solution |
Gofrugal MyPulse Life Cycle Plan
Support Phase | EOL Date | Migration plan | ||
Active | Extended | Minimal | ||
 | | Oct 31, 2024 | Oct 31, 2024 | Zoho survey integration |
| E-mail: mypulse-support@gofrugal.com | ||||
NetTrade Product Life Cycle Plan
Release Version | Support Phase | EOL Date | ||
Active | Extended | Minimal | ||
NetTrade 4 |  | - | - | - |
NetTrade 3 | | December 31, 2008 | June 30, 2009 | EOL'D – December 31, 2009 Product is no longer supported |
| E-mail: nt-team@gofrugal.com | ||||
Trac Product Life Cycle Plan
Release Version | Support Phase | EOL Date | ||
Active | Extended | Minimal | ||
5.x | | - | - | - |
4.x | | Up to Dec 31, 2009 | Up to Dec 31, 2009 | EOL'D – December 31, 2010 Product is no longer supported |
| E-mail: trac-support@gofrugal.com | ||||
RPOS Product Life Cycle Plan
Release Version | Support Phase | EOL Date | ||
Active | Extended | Minimal | ||
6.5.x | | - | - | - |
6.3.x | | Up to Dec 31, 2009 | Up to Dec 31, 2009 | EOL'D – December 31, 2009 Product is no longer supported |
| E-mail: rpos6-support@gofrugal.com | ||||
Retail Pharmacy Management Product Life Cycle Plan
Release Version | Support Phase | EOL Date | |||
Notification | Active | Extended | Minimal | ||
6.x | February 4, 2010 | | Dec 31, 2011 | Dec 31, 2012 | EOL'D - December 31, 2013 Product is no longer supported |
5.x | December 10, 2007 | | Up to December 31,2008 | Up to December 31,2009 | EOL'D - December 31, 2009 Product is no longer supported |
4.x | November 30, 2006 | | | Up to December 31,2008 | EOL'D - December 31, 2008 Product is no longer supported |
| E-mail: annuity-team@gofrugal.com | |||||
Distribution Management Product Life Cycle Plan
Release Version | Support Phase | EOL Date | |||
Active | Extended | Minimal | |||
6.x | | - | Up to March 31, 2016 | Support for all valid ALR customers | |
5.x | | - | Up to March 31, 2016 | Support for all valid ALR customers | |
4.x | | Up to Apr 30,2007 | Up to Dec 31,2007 | EOL'D - December 31, 2008* Product is no longer supported | |
| E-mail: de-support@gofrugal.com | |||||
Product dates and status are subjected to the GOFRUGAL Product Life Cycle Policy.
If you have any questions regarding the Product Life Cycle Policy, please contact us.
Disclaimer : 31.12.2012 is the last date to do upgrade the above listed versions. After that, customers will not be able to avail the license and support credibility from us. Customers will have to purchase the new license as per our latest product price list.
* No up-gradation availability.
* No up-gradation availability.